Предназначено для обучающихся 10-11 классов, студентов профессиональных образовательных учреждений, изучающих английский язык, с целью выявления практических навыков и умений, необходимых при профессиональном общении в области менеджмента и систем качества. Business and social etiquette can be tricky, and making the right moves can make a big difference. Take this quiz and see how you fare in the following business situations.

Вопрос 1 из 10

You are hosting a dinner party at a restaurant. Included are two other couples, and your most valuable client and his wife. You instruct the waiter to:

А
serve your spouse first
Б
serve your client's spouse first or serve you and your spouse last
В
serve you
Необходимо заполнить «Ответ».

Вопрос 2 из 10

You are at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin?

А
Fold and place it to the left of your plate
Б
Loosely fold it and place it on the right side
В
Leave it on your chair
Необходимо заполнить «Ответ».

Вопрос 3 из 10

You are at a dinner and champagne is served with the dessert. You simply can not drink champagne yet know the host will be offering a toast. Do you:

А
turn over your glass
Б
ask the waiter to pour water into your champagne glass instead
В
say nothing and allow the champagne to be poured
Необходимо заполнить «Ответ».

Вопрос 4 из 10

You are talking with a group of four people. Do you make eye contact with:

А
just the person to whom you are speaking at the moment
Б
each of the four, moving your eye contact from one to another
В
no one particular person (not looking directly into anyone's eyes)
Необходимо заполнить «Ответ».

Вопрос 5 из 10

The waiter is coming toward you to serve wine. You do not want any. You turn your glass upside down. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 6 из 10

A toast has been proposed in your honor. You say “thank you” and take a sip of your drink. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 7 из 10

When you greet a visitor in your office, do you:

А
say nothing and let her sit where she wishes
Б
tell her where to sit
В
say “Just sit anywhere”
Необходимо заполнить «Ответ».

Вопрос 8 из 10

You have forgotten a lunch with a business associate. You feel terrible and know he is furious. Do you:

А
write a letter of apology
Б
keep quiet and hope he forgets about it
В
call and set up another appointment
Необходимо заполнить «Ответ».

Вопрос 9 из 10

You answer the phone for a peer who is available, and ask “Who's calling, please?” Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 10 из 10

You are hosting a dinner at a restaurant. You have pre-ordered for everyone and indicated where they should sit. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».