Предназначено для обучающихся 10-11 классов, студентов профессиональных образовательных учреждений, изучающих английский язык, с целью выявления практических навыков и умений, необходимых при профессиональном общении в области менеджмента и систем качества. Business and social etiquette can be tricky, and making the right moves can make a big difference. Take this quiz and see how you fare in the following business situations.

Вопрос 1 из 10

When you greet a visitor in your office, do you:

А
say nothing and let her sit where she wishes
Б
tell her where to sit
В
say “Just sit anywhere”
Необходимо заполнить «Ответ».

Вопрос 2 из 10

You answer the phone for a peer who is available, and ask “Who's calling, please?” Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 3 из 10

You are in a restaurant and a thin soup is served in a cup with no handles. To eat it you should:

А
pick it up and drink it
Б
use the spoon provided
В
eat half of it with a spoon and drink the remainder
Необходимо заполнить «Ответ».

Вопрос 4 из 10

You are talking with a group of four people. Do you make eye contact with:

А
just the person to whom you are speaking at the moment
Б
each of the four, moving your eye contact from one to another
В
no one particular person (not looking directly into anyone's eyes)
Необходимо заполнить «Ответ».

Вопрос 5 из 10

Your boss, Ms. Alpha, enters the room when you are meeting with an important client, Mr. Beta. You rise and say “Ms. Alpha, I'd like you to meet Mr. Beta, our client from San Diego”. Is this introduction correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 6 из 10

The waiter is coming toward you to serve wine. You do not want any. You turn your glass upside down. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 7 из 10

You are hosting a dinner party at a restaurant. Included are two other couples, and your most valuable client and his wife. You instruct the waiter to:

А
serve your spouse first
Б
serve your client's spouse first or serve you and your spouse last
В
serve you
Необходимо заполнить «Ответ».

Вопрос 8 из 10

You are hosting a dinner at a restaurant. You have pre-ordered for everyone and indicated where they should sit. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 9 из 10

You are at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin?

А
Fold and place it to the left of your plate
Б
Loosely fold it and place it on the right side
В
Leave it on your chair
Необходимо заполнить «Ответ».

Вопрос 10 из 10

You are entering a cab with an important client. You position yourself so the client is seated curbside. Is this correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».