Предназначено для обучающихся 10-11 классов, студентов профессиональных образовательных учреждений, изучающих английский язык, с целью выявления практических навыков и умений, необходимых при профессиональном общении в области менеджмента и систем качества. Business and social etiquette can be tricky, and making the right moves can make a big difference. Take this quiz and see how you fare in the following business situations.

Вопрос 1 из 10

You have forgotten a lunch with a business associate. You feel terrible and know he is furious. Do you:

А
write a letter of apology
Б
keep quiet and hope he forgets about it
В
call and set up another appointment
Необходимо заполнить «Ответ».

Вопрос 2 из 10

You answer the phone for a peer who is available, and ask “Who's calling, please?” Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 3 из 10

The waiter is coming toward you to serve wine. You do not want any. You turn your glass upside down. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 4 из 10

A toast has been proposed in your honor. You say “thank you” and take a sip of your drink. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 5 из 10

You are hosting a dinner at a restaurant. You have pre-ordered for everyone and indicated where they should sit. Are you correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 6 из 10

You are entering a cab with an important client. You position yourself so the client is seated curbside. Is this correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 7 из 10

When you greet a visitor in your office, do you:

А
say nothing and let her sit where she wishes
Б
tell her where to sit
В
say “Just sit anywhere”
Необходимо заполнить «Ответ».

Вопрос 8 из 10

At a social function, you meet the CEO of an important corporation. After a brief chat, you give him your business card. Is this correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».

Вопрос 9 из 10

You are at a table in a restaurant for a business dinner. Midway through the meal, you're called to the telephone. What do you do with your napkin?

А
Fold and place it to the left of your plate
Б
Loosely fold it and place it on the right side
В
Leave it on your chair
Необходимо заполнить «Ответ».

Вопрос 10 из 10

Your boss, Ms. Alpha, enters the room when you are meeting with an important client, Mr. Beta. You rise and say “Ms. Alpha, I'd like you to meet Mr. Beta, our client from San Diego”. Is this introduction correct?

А
No
Б
Yes
В
Yes and no
Необходимо заполнить «Ответ».